Privacy Policy

At Power Choice Energy, your privacy and protection of your personal information are our top priority. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, products, and services. By using our services, you consent to the practices described below.

Information We Collect

Personal Information: Name, address, email, phone number, billing and payment details.

Service Information: Energy usage, account details, and service history.

Technical Information: IP address, browser, device data, and cookies.

Communication Information: Records of calls, emails, and chat history.

How We Use Your Information

- Provide and improve services

- Process billing and transactions

- Send confirmations, reminders, and updates

- Respond to inquiries and customer support

- Comply with legal requirements

Data Sharing

We do not sell your personal information. Information may only be shared with trusted third parties for service delivery, regulators when required by law, or in business transfers (e.g., mergers).

Mobile Compliance:
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties, excluding aggregators and providers of the Text Message services.

Cookies

We use cookies to improve your experience and analyze site traffic. You may disable cookies in your browser settings, but some features may not work properly.

Data Retention & Security

We retain personal data only as long as necessary for service, legal, or business purposes. Industry-standard safeguards are used, though no system is 100% secure.

Your Rights

You may request to access, update, or delete your data, opt out of marketing, or request a portable copy of your information by contacting us.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

Contact Us

For questions or requests, contact us:
Email: [email protected]
Phone: +1 (866) 220-9575